Terms & Conditions

1. Parties & Scope

These Terms and Conditions ("Terms") govern your use of all websites and services operated by Sanda Veisa, Riga, Latvia, EU ("we", "us"), including sandaveisa.com and byatmosphere.com (the "Atmosphere" service). By accessing either website or submitting an inquiry, you accept these Terms in full.

Contact: sanda.veisa@gmail.com

2. Intellectual Property

All website design, code, text content, branding, and custom audio-visual works are the intellectual property of Sanda Veisa and are protected under applicable Latvian and EU copyright law. Nothing on these websites may be reproduced, distributed, or used commercially without prior written consent.

Audio and visual content delivered under the Atmosphere service is produced using commercially licensed AI platforms (Suno Premier, Luma Dream Machine, Google Veo 2, Google Flow Pro). The copyright status of AI-generated works is subject to evolving national and EU legislation. Licences granted to clients are limited usage rights as defined in the individual service agreement and do not constitute a transfer of copyright ownership.

3. Web Development Services (sandaveisa.com)

Project estimates provided via the Estimator tool are non-binding indications for discussion purposes only. A formal, binding service agreement will be presented and executed by both parties before any engineering, development, or architectural work commences. Payment terms, milestones, and deliverables are defined in the individual agreement.

4. Atmosphere Audio-Visual Licensing (byatmosphere.com)

4.1 Licence Types

Curated Licence: Grants a non-exclusive, non-transferable, perpetual right to play the delivered audio-visual content within the specific business premises named in the service agreement. The licence is limited to internal ambient use within those premises and does not extend to broadcast, streaming, sublicensing, or resale.

Bespoke Architecture Commission: A custom deliverable produced to the client's specifications. Licence scope, exclusivity, usage territory, and any additional rights are defined in a separate, individually negotiated written agreement signed before production commences.

4.2 Royalties & Collecting Societies

All Atmosphere audio content is original and produced exclusively for each client using AI composition tools. No content is registered with any collecting society (including AKKA-LAA, ASCAP, BMI, SESAC, PRS, GEMA, or equivalent). Accordingly, ongoing royalty payments to such societies are not applicable to Atmosphere-licensed content.

Client responsibility: It is the client's sole responsibility to verify any applicable local regulations in their jurisdiction regarding the commercial use of AI-generated audio in public-facing business premises. Sanda Veisa provides no legal guarantee regarding regulatory compliance in jurisdictions outside Latvia and the EU.

4.3 Payment, Delivery & Refunds

All fees are quoted and invoiced in EUR. A non-refundable deposit (typically 30–50% of total fee) is required before production begins, with the balance due upon delivery of the final files. Specific payment schedules are set out in the individual service agreement. Delivered files remain the property of Sanda Veisa until full payment is received in cleared funds.

Business-to-business (B2B): The Atmosphere service is offered exclusively to businesses, sole traders, and other commercial or professional entities acting in the course of their trade. The 14-day right of withdrawal under the EU Consumer Rights Directive (2011/83/EU) does not apply to B2B engagements.

Consumer engagements (exceptional): Where the client qualifies as a consumer under EU law, the client expressly consents that production of bespoke or curated digital content begins immediately upon payment of the deposit and acknowledges that, in accordance with Article 16(m) of Directive 2011/83/EU, the right of withdrawal is therefore lost once production has commenced.

4.4 Outcome Benchmarks

Performance benchmarks displayed on the Atmosphere website (such as projected increases in dwell time or estimated annual savings on licensing fees) are illustrative figures based on published hospitality industry research. They are not guarantees of specific results. Actual outcomes will vary according to venue type, size, implementation, and other factors outside our control.

4.5 Warranties & Indemnification

Sanda Veisa warrants that: (a) the audio-visual content delivered is generated through the AI platforms identified in clause 2 and is not knowingly copied from any pre-existing third-party work; (b) Sanda Veisa holds, at the time of delivery, the commercial usage rights granted by those AI platforms; and (c) the licence granted to the client under clause 4.1 does not, to Sanda Veisa's knowledge, infringe any third-party intellectual property right at the moment of delivery.

Limitations on warranty: The legal status of AI-generated content is evolving. Sanda Veisa makes no warranty regarding (i) future eligibility for copyright registration, (ii) future changes to AI platform terms of service, (iii) the actions of third parties claiming similarity to delivered works, or (iv) the regulatory treatment of AI-generated content in any jurisdiction outside Latvia and the EU.

Client indemnification: The client agrees to indemnify and hold harmless Sanda Veisa from any claim, loss, or liability arising from (i) the client's use of delivered content outside the scope of the licence granted, (ii) the client's combination of delivered content with other materials, (iii) any modification of the delivered content by the client, or (iv) the client's failure to verify or comply with local regulations applicable in the client's jurisdiction.

4.6 Bespoke Scope Framework

Each Bespoke Architecture commission is documented in a written Engagement Letter signed by both parties before production. The Engagement Letter defines, at minimum: deliverable specifications (length, format, mood, intended use), delivery timeline, exclusivity status and territory (if any), pricing and payment milestones, the number of revision rounds included (default: 3), additional revision fees, and the approval and final sign-off process.

Approval of any milestone or final delivery is taken to be granted if the client does not raise written objections within 10 calendar days of receiving that delivery. Cancellation by the client after production has commenced results in forfeit of the paid deposit and pro-rata invoicing of work performed up to the cancellation date.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Sanda Veisa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of these websites or services. Our total aggregate liability under any service agreement shall not exceed the total fees paid by the client under that specific agreement in the twelve months preceding the claim.

We make no warranty that these websites will be uninterrupted or error-free. Materials are provided "as is" without warranties of any kind, express or implied.

7. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Latvia and, where applicable, the law of the European Union. Any dispute arising from these Terms or from a service agreement shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of Riga, Latvia.

8. Changes to These Terms

We reserve the right to update these Terms at any time. The date at the top of this page reflects the most recent revision. Continued use of the websites following any update constitutes acceptance of the revised Terms. Material changes affecting existing service agreements will be communicated directly to affected clients.